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Terms of Service

Updated 4th August, 2021

Introduction

Welcome to FileTax, your destination for accuracy.

FileTax and its related sub-domains, sites, services, third parties and tools (the “Website”) is owned and operated by Chartwood Accounting & Bookkeping trading as FileTax, for its own benefit and the benefit of its affiliates and subsidiaries (together “we”, “us” or “FileTax”) in the United Arab Emirates.

FileTax incorporated under the laws of the United Arab Emirates, with commercial license number 806587 and its registered at office 957, Tamani Arts Offices Tower PO Box 473, Dubai, United Arab Emirates

These terms and conditions (“Terms”) apply to your access and use of the Website. These terms apply whether you are accessing this Website through a computer system, via a mobile device or by using any app that is provided by us.

By accepting these Terms and by using the Website, you represent that you agree to comply with these terms and conditions with FileTax in relation to your use of the Website

These Terms is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Website

FileTax may change these Terms at any time by posting an updated version of the Terms on this Website without prior notice. We encourage you to check this Website regularly for any amendments to the Terms and to read the Terms each time you purchase a subscription on this Website (“Subsrciption” or “Subscriptions”). Your continued use of this Website will constitute your expressed consent to these Terms.

These Terms are the general conditions of use of the Website. Please note that some the Associated Services sold on the Website may have policies that differ from these Terms. Before purchasing any Service on the Website please see the applicable Service’s policies for any other terms and conditions that may apply to your purchase of such service.

FILETAX Subscription Terms of Service

The following terms and conditions constitute a legally binding contract (the “Agreement”) that governs the FILETAX Subscription Services (“Subscription Services”) provided by FILETAX , CHARTWOOD ACCOUNTING & BOOKKEEPING, CHARTWOOD TAX CONSULTANCY. (“FILETAX ”, “we”, “our”) to you (“you” or “yours”).

The Subscription Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein. We also have other policies and procedures including, without limitation, Terms of Service ,Privacy Policy, and others. Those policies contain additional terms and conditions, which apply to the Subscription Services and are integral part of this Agreement. YOUR USE OF THE SUBSCRIPTION SERVICES CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THIS AGREEMENT AND OUR TERMS OF SERVICES. If you do not agree to this Agreement, do not use the Subscription Services and/or our website WWW.FILETAXME .com (the “Site”).

If you use our Subscription Services only for your personal use, you are considered a "User". If you use Subscription Services to execute orders or deliver Services to third parties (including your customers or “Customers”), you are considered a "Merchant".

Access and Eligibility

We aim to make the Website and its associated services available to as many of you as possible. However, we do require that you are at least 18 years of age, able to lawfully:

(1) make payment through one of our accepted tender types;

(2) agree to these Terms; and

(3) enter into binding Orders with us.

Subscription and associated Services are available to Users and Merchants who have registered their accounts by truthfully filling out all required personal information and become members. You agree to take full responsibility for your selection and use of the Subscription Services. This Agreement is void where prohibited by law, and the right to access or use the Subscription Services is revoked in such jurisdictions.

FILETAX may change, modify, suspend or discontinue the Subscription Services, fees, charges, terms at its own discretion at any time, including the availability of any feature or content. FILETAX may also impose limits on certain features or restrict your access to parts or all of the Subscription Services without notice or liability.

Registration

In order to take advantage of the features and services of this Website, you are requested to create an account and register your details with us. You may register an account with this Website or purchase Services only if your subscription has not previously been withdrawn or suspended by FileTax.

You are responsible for maintaining the confidentiality of your account user name and password and for preventing unauthorized access to your profile. You agree to accept responsibility for all activities that occur under your account or password. Please take all necessary steps to ensure that the user name and password is kept confidential and secure. Please inform us immediately if you have any reason to believe that your user name and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorized manner.

By entering the information, you warrant that the details you provide to us are correct and complete and you agree that you will inform us immediately of any changes to those details (e.g. change of email or postal address). You can access and update your details using the “My Profile” area of the Website.

You will not be charged by FileTax for registering an account, browsing through . You will however be responsible for paying the price of the Services you purchase (including any tax on the purchase price and any other fees) and delivery costs.

FileTax reserve the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders at FileTax’s discretion. If FileTax cancels an order, it will be without charge to you.

Subscription and Associated Services

Subscription and Associated Services are additional services and software FILETAX provides to the Users and Merchants in a form of subscription. You can find the features, software and content included in the Subscription and Associated Service on our website WWW.FILETAXME.COM. We reserve the right to modify, terminate or otherwise amend our offered features, softwares, subscription plans and promotional offerings at any time.

The Subscription and Associated Service requires payment before you can access it (“Paid Subscription”). We may also offer special promotional plans, memberships, or services, including offerings of third-party services and services in conjunction with or through the Subscription Service. We are not responsible for the services and services provided by such third parties.

You can choose between a monthly or quarterly or yearly subscription to Subscription Services. When you purchase a Paid Subscription, you will have access to any Subscription Service item or content currently available within that subscription for the period you have chosen for your Paid Subscription. We may decide to periodically update the Subscription Services features, software and/or content made available in the Paid Subscription, and some Subscription Services features, software and/or content may either become unavailable or be made available for free when this happens.

Using the Subscription and Associated Services

The Subscription Service and any feature, software or content that is made available through the Subscription Service (the “Content”) are the property of FILETAX , FILETAX 's licensors or third parties. We grant you limited, non-exclusive, non-transferable and revocable permission to make use of the Subscription Service, and limited, non-exclusive, revocable permission to make personal use of the features, software and Content (collectively, “Access”). This Access shall remain in effect until and unless your Paid subscription terms ends and/or Access is terminated by you or FILETAX .

Upon termination of this Agreement any copyrights vested in the Content shall remain with FILETAX , FILETAX 's licensors or third parties. When the Access has been terminated, all licenses and permissions granted hereunder shall automatically terminate and you shall immediately backup your Content, you will get limited access to the Content viewing only. It is your responsibility to ensure that you got backup of the Content. FILETAX also reserves the right at our sole discretion to (a) request you to immediately remove Content, (b) limit, suspend or terminate your account, (c) take technical and legal steps to keep you off the Site; and (d) charge you for any damages and losses arising out of such unauthorized use.

You are solely responsible for keeping your account password secure so that no third parties apart from you have access without your permission, use and utilize the Subscription Services. You must notify FILETAX immediately of any breach of security or unauthorized use of your account.

You are solely responsible for keeping your documents secure.

You also agree (a) not to violate any laws in connection with your use of the Subscription Services; (b) not to interfere with or try to disrupt our Subscription Services, for example by distributing a virus or other harmful computer code into our platforms, third party services, or other programs or systems our clients may use to promote their services ; and (c) copy, sell, lease or otherwise provide access to Subscription Services to any third party.

Paid Subscription term and payments

Your Access and Paid Subscription begins as soon as your initial payment for Subscription Services is processed. FILETAX may at its sole discretion offer you a free trial period one tax return to try out and have full Access to the Subscription Services, after which a recurring payment will start, according to the chosen Subscription Services preferences (either a monthly or a quarterly or a yearly charge). The free trial period can be activated only once for each FILETAX account.

Your Paid Subscription will automatically renew each month or quarter or year depending on the term you have chosen without notice until you cancel. You authorize us to store your payment method(s) and to automatically charge your payment method(s) every month or quarter or year until you cancel. We will automatically charge you the then-current rate for your Paid Subscription, plus applicable taxes (such as but not limited to VAT if the Paid Subscription fee does not include it), every month or quarter or year upon renewal until you cancel.

We may change the Paid Subscription’s rate each monthly or quarter or yearly renewal term, and we will notify you of any rate change with the option to cancel. Subject to applicable law, you accept the new price by continuing to use the Subscription Services after the price change takes effect. If during the term of your Paid Subscription the applicable VAT rate or any other tax or duty changes, we will adjust the tax-inclusive price for the Paid Subscription accordingly on your next billing date.

You may cancel your Paid Subscription at any time; however, there are no refunds for cancellation, and you understand and agree that you shall receive no refund or exchange for any unused time of Subscription Services according to the chosen preferences (either a monthly or a yearly Paid Subscription).

If you are a User residing in any Economic Area and you didn't use free trial period to try out the Subscription Services, you may cancel your Paid Subscription within 7 days of your initial order by Contact Us , in which case you’ll be fully refunded. Should you cancel after 7 days and/or when the free trial period has ended, your payment is non-refundable, and the Subscription Services will continue until the end of the term you have chosen for your Paid Subscription.

Payment

For Services offered on a payment or subscription basis, the following terms apply, unless FILETAX or its third party affiliate notifies you otherwise in writing. This Agreement also incorporates by reference and includes program ordering and payment terms provided to you on the website for the Services:

1. Payments will be billed to you in Euros, U.S. dollars, or other currencies which may be made available (plus any and all applicable taxes, including without limitation VAT), as shown in the product ordering and subscription terms, and your account will be debited when you subscribe and provide your payment information, unless stated otherwise in the program ordering or payment terms on the website for the Services.

2. You must pay with one of the following:

3. A valid credit card acceptable to FILETAX ;

4. A valid debit card acceptable to FILETAX ;

5. Sufficient funds in a checking or savings account to cover an electronic debit of the payment due;

6. Or

7. By another payment option FILETAX provides to you in writing.

8. If your payment and registration information is not accurate, current, and complete and you do not notify us promptly when such information changes, we may suspend or terminate your account and refuse any use of the Services.

9. If you do not notify us of updates to your payment method (e.g., credit card expiration date), to avoid interruption of the Services, we may participate in programs supported by your card provider (e.g., updater services, recurring billing programs, etc.) to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.

10. FILETAX will automatically renew your monthly, quarterly, or annual Services at the then-current rates, unless the Services subscription is cancelled or terminated under this Agreement.

11. Additional cancellation or renewal terms may be provided to you on the website for the Services.

Limitations of Liability

You understand that our Subscription Services are provided “as is,” with all faults and without any kind of warranty (express or implied). TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE EXPRESSLY DISCLAIMING ANY AND ALL WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES OR CONDITIONS IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, WITH RESPECT TO OUR SUBSCRIPTION SERVICES. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to use the Subscription Services solely at your own risk, and understand that we do not guarantee the results of using the Subscription Services meeting your expectations or Subscription Services being secure or available at any particular time or location.

Our liability is limited according to the provisions of our Terms of Services. To the fullest extent permitted by law you release us from any and all claims and demands, as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses incurred or suffered by FILETAX of every kind and nature, known and unknown, relating to or arising out of any right, claim, or matter (a) which is disclaimed by FILETAX (or for which FILETAX provides no guarantees) under this Agreement, or (b) for which FILETAX is otherwise indemnified or released by you under this Agreement. Notwithstanding the aforementioned, FILETAX 's liability to pay damages for any losses incurred by you as a result of breach of contract, negligence or other tort committed by FILETAX , regardless of the theory of liability asserted, is limited to no more than the total amount of the most recent three (3) months of Paid Subscription fees paid under this Agreement.

Indemnification

To the fullest extent permitted by law you will defend, indemnify, and hold FILETAX harmless from any claim or demand made by any third party (including, but not limited to, your Customer), as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses of every kind and nature, known and unknown, incurred or suffered by FILETAX , relating to or arising out of (a) your breach of this Agreement, (b) your use (or misuse) of Subscription Services, or (c) your violation of any law or the rights of a third party. We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.

Modifications

Without affecting orders for European Economic Area Users which FILETAX has already confirmed FILETAX reserves the right, at its sole discretion, to modify this Agreement and its terms, as well as the fees and other charges for our Services, at any time. All such modifications will become effective immediately after FILETAX posts them on the Site. You shall be responsible for reviewing and becoming familiar with all such modifications, and you agree to review the terms of this Agreement each time you access or use the Site so that you are aware of any modifications made to this Agreement. Use of the Site and other Services by you after FILETAX posts the modifications on the Site constitutes your acceptance of the terms and conditions of this Agreement, as modified. If you do not agree to the modified terms, you are not authorized to access or use the Site or other Services, and you must send FILETAX a written notification, including via email (and your FILETAX account will be deleted), to close your account within 30 days of notice.

Changes

We reserve the right to modify this Agreement, in our sole discretion, at any time, and the modifications will be effective when posted through the Services or on our website for the Services or when we notify you by other means. We may also change or discontinue the Services, in whole or in part. It is important that you review this Agreement whenever we modify it because your continued use of the Services indicates your agreement to the modifications.

Termination

FILETAX may, in its sole discretion and without notice, restrict, deny, terminate this Agreement or suspend the Services, related or other Services, effective immediately, in whole or in part, if we determine that your use of the Services violates the Agreement, is improper or substantially exceeds or differs from normal use by other users, raises suspicion of fraud, misuse, security concern, illegal activity or unauthorized access issues, to protect the integrity or availability of the Services or systems and comply with applicable FILETAX policy, if you no longer agree to receive electronic communications, or if your use of the Services conflicts with Intuit’s interests or those of another user of the Services. Upon FILETAX notice that your use of the Services has been terminated you must immediately stop using the Services and any outstanding payments will become due. Any termination of this Agreement shall not affect Intuit’s rights to any payments due to it. FILETAX may terminate a free account at any time.

Displayed Prices and Currency

The default Prices on the Website are displayed in AED, and exclude (unless otherwise stated) any services you may elect to pair the purchase with, delivery costs, taxes or duties to which the purchase may be subject. Any such additional costs will be displayed before your final check out.

The destination you ask us to deliver to, the items & services you select and the method of delivery you choose will dictate what delivery charges, taxes and duties apply (if any). Some of these charges are payable at the time of delivery. If you do not pay such amounts, delivery may be withheld.

Where you purchase using a payment card denominated in a different currency to AED, the payment will be subject to the currency exchange rate applied by your card issuer at the time your payment is completed.

In the case of refunds, the amount of the refund will be converted to the currency of the credit card at the prevailing conversion rate at the date the refund is processed by FileTax. The difference, if any, in the amount initially charged and the amount of the refund is due to the fluctuation of the conversion rate and any associated bank fees.

Although FileTax tries to ensure that all prices on the Website and in our communications are correct, errors may occur. If an error occurs and your Order:

  • has already been processed, then we may at our discretion:
    • cancel the Order (or part thereof), arrange for collection of the mis-priced item(s) from your original Order delivery address and issue you a full refund including original Order delivery fees, taxes and duties (if applicable);
    • where the price you paid is lower than the actual price of the item, honour the price in your Order; or
    • where the price you paid is higher than the actual price of the item, refund you the difference;
  • has not yet been processed, then we will notify you as soon as possible and only process the Order (or part thereof) once you have confirmed you are happy to buy at the correct price or otherwise cancel the Order (or part thereof) and refund your payment in full.

Use of the Website

FileTax tries to keep all information on this Website up to date, but it may not be correct all of the time. You should independently check all information as being correct; in all matters, you use this Website at your own risk. If you find any incorrect information, you can notify FileTax by calling or emailing FileTax’s contact centre.

You must not conduct or promote any illegal activities while using this Website. This includes any activities that (in FileTax’s opinion) breach copyright, infringe on privacy or infringe any third party rights as well as activities that are defamatory to third persons. To do so may lead to prosecution.

You must not use this Website to generate unsolicited emails, spam or promotional materials to other Users.

You must not do anything to cause damage to this Website or other users of the Website, including any technical damage to the other computers.

You must not send any viruses or other material designed to adversely affect the operation of the Website, affect any other users of the Website or affect any equipment or any data in the Website.

You must not attempt to gain access to the Website or the system that runs the Website. You must not interfere with the security of the Website, its services, system resources or network.

You must not use the Website in any manner that could damage, overburden or impair the Website nor harvest or otherwise collect any information about the uses.

You must not link to the Website without seeking FileTax’s prior written consent. You must not frame the Website on another website without seeking FileTax’s prior written consent.

You must not charge third parties for accessing the content of the Website, nor can you in any way commercialise its content.

You must not change, edit, add to or produce summaries of its content anywhere else.

You must not disclose your contact details including but not limited to phone numbers, addresses, or email addresses anywhere on the Website including the feedback area, discussion forum or through any e-mail feature of the Website intended to bypass use of the Website.

It is illegal to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder.

Any party engaged in illegal activities involving the use of this Website may be subject to prosecution. FileTax does not guarantee that FileTax will be able to prevent any illegal or inappropriate use of this Website, or will give notice of any illegal or inappropriate use of this Website.

User Content and Behaviour

You agree to comply with all legal requirements of the jurisdiction in which you are located with regard to your use of the Website, and you acknowledge that you are entirely responsible for ensuring your own familiarity with such requirements and your own compliance with these requirements.

Members of the public are able to post comments, information and other material (“User Content”) on the Website. You must not post User Content that is offensive, indecent or objectionable or which denigrates any person or entity within the Website. You understand that the person who submits User Content is responsible for that User Content. In the same way, you are entirely responsible for the User Content that you make available to or through the Website. FileTax is not liable for any User Content. FileTax has the right (but not the obligation) to refuse, edit or remove any User Content.

Whilst FileTax intends to refuse, edit, or remove any User Content that is offensive, indecent or objectionable, FileTax may not do so before you are exposed to such User Content. Please notify FileTax if you find User Content that is offensive, indecent or objectionable.

FileTax does not and cannot guarantee the accuracy, integrity or quality of User Content. Additionally, FileTax is not liable for any loss or damage that you suffer because of your use of or reliance on the User Content. User Content may not be accurate – please make your own enquiries before relying on any User Content.

You must own the materials contained within the User Content that you submit or post to the Website. If you do not own all materials contained within the User Content, You must at least have the right to include those materials on a third party website such as the Website.

Once you submit User Content to the Website, you grant FileTax a worldwide, royalty-free and non-exclusive license to use, store, exploit, publish and modify the User Content in any way in all media without any further consent, notice and/or compensation to you or others. Amongst other things, it may be included within the Website.

  • These rights are limited in the following ways:
    You can end this license for specific content by deleting such content from the Website, or generally by closing your account, except (a) to the extent you shared it with others as part of the operation of the Website and they copied or stored it and (b) for the reasonable time it takes to remove from backup and other systems.
  • We will not include your content in advertisements for any products and services of others (including sponsored content) without your separate consent. However, FileTax have the right, without compensation to you or others, to place advertising near your content and information.

While FileTax may edit and make formatting changes to your content (such as translating it, modifying the size, layout or file type or removing metadata), FileTax will not modify the core meaning of your content.

Without limiting any of the Terms for the use of this Website, you agree to indemnify, hold harmless and defend FileTax against any liability, loss, damage, costs and expense of whatsoever nature (including legal fees) incurred or suffered by FileTax or by any third party (whether a user of this Website or otherwise) arising out of or related to any User Content. This clause applies whether or not that material was posted or authorized by you.

Losses

FileTax will not be responsible for any losses you suffer as a direct result of FileTax breaching these Terms. FileTax will not be responsible to you or any third party for any loss or damage (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill) which does not result directly from FileTax’s actions or the actions of FileTax’s sub-contractors or agents, nor for any consequential losses or was not reasonably foreseeable to both you and FileTax when the contract was formed.

Without limiting the generality of the above, you acknowledge and agree that, to the extent permitted by law, neither FileTax, nor FileTax’s suppliers nor any of FileTax’s employees, agents or contractors will be liable for any misadventure, accident, injury, loss or claim suffered either directly or indirectly by any person:

  • any material, including any statements made by any other user of the Website or any other person;
  • in relation to the failure of any material (including any Order for a Product) to be received on the Website on account of technical problems or traffic congestion;
  • arising from or related to any problem or technical malfunction of any network or lines or mobile communications network related to or resulting from participation in this Website;
  • arising from or related to any problem or technical malfunction of any computer equipment, software, internet connection, any injury or damage to entrant’s or any other person’s computer software related to or resulting from participation in this Website; or
  • as a result of the communication of the Website to the public, the exploitation of the Website or any promotional activities relating to the Website.

FileTax’s liability to you under these Terms will not exceed the total price charged for the Products purchased. Nothing in these Terms excludes FileTax’s liability to you for personal injury or death caused by FileTax’s negligence.

FileTax will not be responsible to you for any delay or failure to comply with FileTax’s obligations under these Terms if the delay or failure arises from any cause beyond FileTax’s reasonable control.

Security

If you are dissatisfied with the Website or any content or materials on it, your only remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Website and its services as a result of your negligent act or omission would result in irreparable injury to FileTax and FileTax will treat any such unauthorized use as subject to these Terms.

FileTax take reasonable precautions to ensure the Website is safe to use, but FileTax do not warrant that this Website is virus free or free from anything else which may have a harmful effect on any technology. It is your responsibility to install suitable virus protection software on your computer. FileTax is not liable for any loss or damage caused by a virus or other material that may be harmful to your equipment or data because of your use of this Website or of FileTax’s services. This includes anything that happens when you download material or use a link on this Website.

While FileTax takes reasonable measures to ensure the constant availability of the Website, FileTax do not warrant that this Website will always be available or that it will operate in an uninterrupted manner. Due to the nature of the internet, mobile connectivity and the operation of mobile applications, outages may occur. FileTax may need to restrict or suspend access to this Website from time to time to allow for repairs, maintenance or the introduction of new facilities or services.

FileTax does not endorse any third party supplier or User Content on this Website. FileTax does not accept liability for any content posted on this Website by any third party or for the conduct of any third party. Although FileTax tries hard to enforce the terms relating to content, you may be exposed through the use of this Website to content or conduct that is in breach of FileTax’s rules as described in these Terms or may otherwise be offensive. You use this Website at your own risk in relation to such content.

It is your responsibility to have suitable browser or third party software to view and transact on this Website. FileTax does not accept any responsibility for any loss of functionality that is dependent on the technology that you use.

Links to third party sites

This Website may contain links to other websites. FileTax make no representations or warranties as to the content, privacy practices and other practices of any websites operated by a third party and FileTax does not assume responsibility for the content or practices of such websites. You should check the terms and conditions and privacy policies for all third party websites you visit to understand their procedures.

If you use any material, or visit any linked website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive material. FileTax does not endorse and are not responsible for the use of, or the content of, any third party websites. FileTax is not responsible for anything that may happen when you use them.

Suspending and terminating your account

Without affecting any other rights and remedies FileTax may have, FileTax may suspend or terminate your account and use of this Website if:

  • you breach these Terms or the terms of any of FileTax’s policies;
  • FileTax suspect on reasonable grounds that you might commit a breach of these Terms;
  • you engage in any activity that is against the law;
  • you do anything that adversely affects FileTax’s business or reputation;
  • FileTax considers that you are disrupting, disturbing or interrupting the operation of this Website in any way;
  • FileTax considers that you are a fraud risk, are using multiple accounts, using proxy internet protocol addresses to hide the use of multiple accounts; or
  • FileTax considers it is necessary, for any reason, to protect FileTax or the users of the Website.

You can deregister your account and stop using this Website at any time. FileTax will keep your account and all your content in an inactive mode but it may not necessarily be deleted. If FileTax elects at FileTax’s discretion to permanently delete all your content after you have deregistered your account or for any other reason (including a period of inactivity on your part), it will not be able to be recovered or accessed again and FileTax will have no liability or responsibility for this.

Without prejudice to any other of FileTax’s rights and remedies under these Terms or at law, FileTax may choose to take other technical and/or legal steps against any person who create problems or possible legal liabilities of any kind, who infringe act inconsistently with these Terms, FileTax’s policies or any relevant law.

Force Majeure

Neither party will be liable to the other under these Terms or any other agreement between the parties, for any loss or damage which may be suffered by the other party due to any cause beyond the first party’s reasonable control including without limitation any act of God, exceptionally severe weather, failure of shortage of power supplies, flood, drought, lightning or fire, strike, lock-out, trade dispute or labour disturbance (other than those of the parties), the act or omission of government, highways authorities, other telecommunications operators or administrators or other competent authority, war, military operations, acts of terrorism or riot, royal demise etc.

Representations and Warranties

You undertake, represent and warrant that:

  • if you are a corporate representative, you have authority to bind the corporate entity;
  • you shall comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Website;
  • you will not disclose your contact details including but not limited to phone numbers, addresses, or email addresses in the buying process, or anywhere on the Website including the feedback area, discussion forum or through any e-mail feature of the Website intended to bypass use of the Website;
  • you will not use contact information provided to you during the course of a transaction on the Website to solicit additional sales offline or on another website;
  • you will not harvest or otherwise collect information about users, including but not limited to email addresses and other contact information;
  • you will not disclose or publicize any personal information about users or otherwise access or use information about other users in a manner which (in FileTax sole discretion) may constitute a breach of privacy and/or applicable laws; and
  • you will comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Website and the ordering of Products.

Electronic Communication

To fulfill FileTax’s obligations to you under these Terms, FileTax may if it wishes communicate with you by email and by posting notices on the Website. You agree to receive communications from FileTax electronically and that electronic communications will satisfy any legal requirement for communications which need to be in writing.

FileTax may also send you promotional emails. If at any time, you decide that you do not wish to receive such promotional emails, you can opt out of receiving such emails by updating the relevant setting for your account or by calling or emailing FileTax’s contact centre or by following the link (if any) at the end of any promotional email to unsubscribe

Intellectual Property Rights

The Website content is protected by copyright, trade mark and other intellectual property rights. FileTax (or FileTax’s licensors, where appropriate) retain all rights in such content. You are only permitted to access and use this Website for personal purposes. You may not use the Website or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content or software contained within the Website.

FileTax and FileTax are trademarks of FileTax Electronic Stores LLC.

FileTax is not responsible for any error or inaccuracy in any advertising or sponsorship material on the Website.

Relationship and Notice

None of the provisions of these Terms will be deemed to constitute a partnership or agency between you and FileTax and you will have no authority to bind FileTax in any manner whatsoever.

Except as explicitly stated otherwise, any notices to FileTax and/or FileTax from you will be given by email to support@FileTax.com with a physical copy sent to FileTax by mail or courier, such notice deemed given on confirmation of its receipt to you by FileTax by return email. Any notices to you from FileTax will be given by notices posted on the Website or by email to the email address you provide to FileTax during the registration process and will be deemed to be received by you 48 hours after any such email is sent. Alternatively, FileTax may give you notice by mail or prepaid shipping to the address provided to FileTax during the registration process. In such case, notice will be deemed given 7 days after the date of mailing.

If any clause of these Terms is deemed invalid, void or for any reason unenforceable, such clause will be deemed severable and will not affect the validity and enforceability of the remaining clauses of these Terms.

These Terms (as amended from time to time in accordance with its terms) sets out the entire understanding and agreement between you and FileTax with respect to the use of the Website.

Any failure by FileTax to enforce any terms set out in these Terms or other policies with you is not a waiver of FileTax’s rights to enforce those terms.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws in force in the Emirate of Dubai, United Arab Emirates. You agree to submit to the non-exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.

FILETAX collects, processes and/or shares the personal data with the third parties in accordance with its Privacy Policy, as well as all the applicable laws and regulations regarding personal data processing and protection.

FILETAX reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time. If you are a User in the European Economic Area and such transfer or assignment may reduce you guarantees under this Agreement, then FILETAX will ask for your permission beforehand.

If you have any questions about this Agreement please contact us at SUPPORT